Health and safety is our highest priority

Providence Living and The Views at St. Joseph’s are treating the COVID-19 virus very seriously given the severe health consequences this virus would have on our residents. We evaluate and reassess our health and safety protocols daily, and we’re prepared to implement outbreak-prevention measures to protect our residents and staff in response to any updates.
Here are some of the steps we’re taking to ensure the safety of our community:
STAFF AND VISITOR REQUIREMENTS
Based on directives from the Provincial Health Officer and Island Health, The Views at St. Joseph’s has implemented procedures to minimize the risk of bringing COVID-19 into the facility and updates these procedures regularly.
Examples include establishing a single entrance into The Views where, before every shift, each staff member:
• sanitizes their hands and is provided with a medical-grade mask — additional masks are available as needed throughout their shift
• is asked a number of health-related questions
• has their temperature taken to identify and prevent anyone with an apparent illness from entering the facility
In addition, we are following Island Health’s guidelines for social visits. To support visits between family members and residents at The Views, each visitor:
• sanitizes their hands and is provided with a medical-grade mask, which must be worn at all times during the visit
• signs in to support contact tracing
• is asked a number of health-related questions
• has their temperature taken to identify and prevent anyone with an apparent illness from entering the facility
Visits are not permitted if the visitor or resident are sick or have symptoms of COVID-19.
EMPLOYEE SAFETY AND SUPPORT
Requiring employees to wear masks
The Views has made masks mandatory for staff anytime they are out on a clinical unit or while travelling in elevators and hallways. This is to protect staff and residents from potential asymptomatic and symptomatic individuals. Staff are provided with medical-grade masks at the start of each shift to help protect their fellow employees and our residents. Additional masks are available as needed throughout their shift.
Mandating social distancing
We’ve implemented physical distancing in our dining rooms, common areas and elevators, and our staff work to ensure residents maintain physical distancing of two metres.
Reducing employee points of contact
As a result of the Provincial Order that employees cannot work at more than one long-term care home, or for more than one health care employer, we have asked our regular, part-time, and casual employees if they would be willing to increase their hours at The Views so they don’t have to work elsewhere.
To ensure the safety of all our residents and staff, we’ve asked employees who have had any risk of exposure to self-isolate for a minimum of 14 days, and we consistently emphasize to staff that they should not come to work if feeling sick at all.
Employee health and wellness
To support staff in putting their mental health and wellness first, we offer a number of mental health and wellness resources including an app with meditations and mindfulness exercises, and an Employee and Family Assistance Program that provides help such as counselling, financial counselling, nutrition advice and stress management.
RESIDENT SAFETY AND SUPPORT
Dining rooms and common areas
We’ve implemented physical distancing in our common areas and elevators, and our staff work to ensure residents maintain the required two-metres’ distance between them. Residents can still enjoy each other’s company while practicing social distancing in the dining rooms.
Social activities
To help our residents stay active and engaged, ongoing activities like music groups, afternoon walks, games, art programs and movie nights are still on offer, and groups are being kept small to accommodate social distancing. Any group activities are physically distanced, with participants maintaining two metres’ distance between them.
Outdoor activities
Our staff encourage residents to enjoy the therapeutic quality of the outdoors, especially in a beautiful community like Comox. Residents are encouraged and supported to get outside in our gardens or on our decks to enjoy the weather and views. They can go for walks or ride on the Duet Wheelchair Bike Tandem, a tandem bike designed to allow mobility challenged residents to get out for a ride in the fresh air while a masked staff member pedals. We also offer bus rides around the community so residents can appreciate our beautiful surroundings.
Online connections
To keep residents connected to their loved ones, we are accommodating virtual visits via tablets with support from the Comox Valley Health Care Foundation.